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Terms & Conditions

Effective Date: July 25th, 2025

Welcome to Pole Pole. These Terms and Conditions ("Terms") govern your access to and use of our website [insert URL] and our rental services. By using our site or renting an apartment, you agree to comply with and be bound by these Terms.

1. Eligibility

To rent a Pole Pole apartment, you must be at least 18 years old and capable of entering into a legally binding agreement.

2. Booking and Payment

  • All rental inquiries are subject to availability.

  • A security deposit and advance payment may be required to confirm your booking.

  • Payment terms, rates, and deposit requirements will be shared during the booking process and confirmed in your lease agreement.

3. Cancellations and Refunds

  • Cancellation policies vary depending on the lease agreement.

  • Booking fees or deposits may be non-refundable unless otherwise stated.

  • Early termination of your lease may result in forfeiture of deposit or additional fees.

4. Check-in and Check-out

  • Check-in and check-out dates must be agreed upon in writing.

  • Tenants are expected to vacate the property in the same condition it was received, subject to normal wear and tear.

5. Use of the Apartment

  • Apartments are for residential use only.

  • Subletting, illegal activities, or disruptive behavior is strictly prohibited.

  • Tenants must adhere to all house rules provided at the time of occupancy.

6. Maintenance and Repairs

  • Routine maintenance will be provided.

  • Tenants must promptly report any damages or repair needs.

  • Damages caused by negligence may result in deductions from the security deposit.

7. Website Use

By accessing our website, you agree to:

  • Use it only for lawful purposes

  • Not misuse, modify, or hack the site

  • Not attempt to gain unauthorized access to our systems or data

8. Intellectual Property

All content on the website, including text, images, branding, and layout, is the property of Pole Pole and may not be copied or reused without written permission.

9. Limitation of Liability

Pole Pole shall not be held liable for any loss, damage, or injury resulting from:

  • Misuse of the apartment or website

  • Natural disasters, theft, or third-party actions

  • Temporary interruptions in services such as power or water

10. Privacy

We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal data.

11. Changes to Terms

We may update these Terms occasionally. Continued use of our site or services after changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms shall be governed by the laws of the Republic of Kenya. Any disputes will be resolved under the jurisdiction of Kenyan courts.

13. Contact Us

If you have any questions about these Terms, please contact us at:
Email: tomi.olutola@gmail.com
 

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